The driver was great; he driving skills were second to none, I felt safe the entire trip. He took the time to assist each tour member with their luggage and assist each member on and off the motor coach. Great job!

Awesome

The motor coach was just the right size for our group of 10, with wifi and water available to us. Driver was excellent.

Coach and drivers were fine. We have been used to one coach and one driver for the entire time. I understand the challenges preventing having one coach and driver in Oahu.

Always clean and our driver Jack was very prompt and courteous.

Jack, the driver on Saipan, was just great. He was friendly and very knowledgeable. Great man. He added a great complement to Genevieve and they were a solid team.

Jimmy and Akush (sp?) were very nice and super friendly! How they managed all the tight turns and crazy drivers made the trip relaxing!

Amazing drivers!

Great drivers

I felt very safe throughout my time traveling on the bus. And amazed at their skill!!

The motor coach was very comfortable. It was great to be able to watch a movie while going longer distances like to Portsmouth and Bletchley Park. There was good leg room and room to store a backpack. The complimentary water was enjoyed by all.

He was late both mornings which started things off on the wrong foot. On the second day, he went off the road to the shoulder but recovered. That was jarring. He did not seem personable.

Very professional looking and in nature. He acted competently and gave the feeling he was professional in all aspects. The trip to Paris was enjoyable and he expertly navigated the city to the airport.

He expertly navigated the city streets and beyond in spite of where the steering wheel was and the counter traffic system in England.

Outstanding drivers!

They were incredible

Great work. I would never attempt to drive on the streets in a small car let alone a large motor coach.

Very good! Wifi was weak or non-existent at times (and I'm not referring to the periods when we were in the mountains ... those times were understandable).

Drivers were fantastic dealing with the Italian dirvers

He was very helpful at all times, and was an amazing parker!

He was skilled and amazing

Zoltan was amazing! He could navigate the tightest spaces and I always felt safe

wifi faded

WiFi was limited by data useage amount. Should be unlimited if you are going to advertise its availability.

need more video screens

What ever frank was getting paid it was not enough.

great no issues... driver John was awesome

Unbelievable how Charlie drove in some of the spots he did amazing

The bus was comfortable. One more additional video screen would have been nice. I had a difficult time looking over the taller passenger to view the screen on the side and was not able to view the front screen from my position near the back of the bus.

Hopefully, future buses will have recharge of phone/tablet capability. The driver was top notch and very professional.

He did an Great job!!! Felt he was a very safe driver.

Driver had Awesome skills

great driver

Frank was amazing. The places he could maneuver that large coach.

We had driver Zolton so I did not catch his first name. Like Barry he deserves more than 5 stars. I really could not have gone on the streets with a bus like he did. Many time I thought he was not going to make a turn and next thing you know he's through the turn and moving forward. Great job and a hats off to him.

excellent driver

Charlie was SO great and such a good driver!

Can't believe Frank could navigate all the turns!

The bus was clean, seats comfortable. I think that they packed too many seats into the bus because my knees hit the back of the seat in front of me. Frank was wonderful; competent, clean and smiling.

The drivers did a fantastic job. The coaches were short on USB ports for charging.

Surprised that the bus did not electrical charging outlets. It was modern otherwise but missing this one important feature.

Scary. I assume Peter was the first driver in Normandy.

Frank was always professional, polite and helpful. Never felt unsafe

The driver was a wizard with the bus. The bus could have more television screens.

Awesome

Frank was excellent.

I don't think it was specified anywhere in the materials we received that there would not be wi-fi on the "budget tour". It would have also been nice to have additional monitors for watching videos/films. I understand that placement for the two we had & why there weren't more, but maybe some could be added that folded up when not in use. That being said, our driver was AWESOME. There were times that we were holding our breath, and would have bet that he wouldn't be able to make it through some of those narrow streets - but he did.

Are driver was Amazing!!!

The motor coaches need to have Wi-Fi and at the very least chargers.

Mr D was a very pleasant person to have on the tour. was very patient with the group

Would have been nice to have people rotate seats to afford an opportunity to meet all on the tour.

OMG! Great drivers!

Mr. D was a great driver!

The bus was always clean and it was comfortable. Charley did an amazing job navigating many narrow roads, parking spots, and driving the Autobahn...I felt safe with his driving skill. Allowed me to stay on the bus when I didn't think I could walk anymore. So accommodating to drive us back to the hotel after Oktoberfest rather than doing the Third Reich Tour or staying at Oktoberfest as we thought we may have to. It was fun sharing time with him.

John is a very nice guy, very professional, made the trip enjoyable.

Driver was outstanding, how he drove thru some areas was unbelievable.

Wished the had magazine sleeves on back of chairs like in airplanes. John our driver was great!

Charlie was amazing. He was a machine. Always on time and helpful not to mention being a great driver.

Our driver is my hero. He was one of the nicest people on the tour. He is an excellent driver, he never did anything that was unsafe and he kept to the schedule. I was amazed at the way that he was able to navigate that big bus along some of those roads that I would not try to get a bicycle through. Many of the tour members applauded him for his skill and ability to get that bus down and around some of the narrow roads in the country and the city. He did a wonderful job. The only areas for improvement on the bus would be: 1) Provide the ability to charge mobile phones and tablets and 2) Wi-Fi would be nice. That said, if I could have only one, I would take the charging stations.

charly was a master

I guess it is what it is, but it would be nicer to have a bit more leg room and wifi/outlets since some rides were very long.

Charlie was versatile and very competent; a problem solver.

Just wish the budget tour had WiFi on the buses. Those long hauls got brutal. But, our drive and Charlie did a great job entertaining us.

Excellent driving and parking. Amazing! Bus was very comfortable and clean at all times.

John was awesome.

John was great! The substitute driver, not so much.

John made us all welcome

Not the most luxurious, fairly tight but serviceable

Mr D was fantastic

Motor coach could use a sleeve behind seats, similar to airplanes, to put periodicals, maps , books etc. John our driver was great!

John was a very good driver. I felt safe and he always had a smile for every person.

Our driver was excellent.

Our driver John was great !!

The bus dtiver was excellent. Wish the bus had a center door to speed up entry and exit.

A bit tight in the seats esp when people pushed seats back

Need wifi and ability to charge devices.

Mr. D is the man!

Not sure how much more the cost would be - but it might be worth taking the train from Normany to Belgium and from Belgium to Munich.

Extremely helpful....always visible and willing to jump in and help!

I didn't realize how muck coach time we had on the tour.

Not a good driver. He made me very uncomfortable.

Great

I don't know how they knew the roads and shortcuts that they did!

I am tall so almost no motor coach is completely comfortable. It was fine and devices made it much easier for movies/communication. Robert was very accommodating and sensitive to any/all needs. One suggestion (and I know it is challenging) but with traffic, we were on the road on days that it was cocktail hour. Having some refreshments other than water would have been nice (if not against a local law)

Very good driver

Advise the availability of a small WC facility on the bus.

Jimmy was the best.

Jean-Marie was an excellent driver and great personality.

Driver knew route and how to get around traffic, always picked up and dropped close to destination

Too much time on the bus. Hotel site had crowded traffic. But tour bus not bad overall.

Crazy landing at Volgograd! Lol

Seats could be a little more comfortable...but the bus was fine.

I'll butcher the spelling of his name if I try, but he was great, as was the coach itself

I wish I could remember our driver's name. He was excellent. To be able to maneuver the coach in some of the tight spots where we were was unbelievable.

The bus and the driver were SUPERB!!!!! Actos (spelling is wrong I know)was one of the best drivers I've ever seen. He was able to maneuver that bus wherever and whenever necessary. He also handled the luggage efficiently and quickly.

Can say or spell his name (Okmish?) but he was a very good driver.

Charlie was an amazing driver with all the challenges of our itinerary.

Charlie was an excellent driver. Always felt safe.

Charlie had great driving skills, always smiling. I wish Procom delivered and picked up baggage at rooms, as do other tour groups.

Our driver was so amazing. He put the bus through spaces that I would have been cautious with my own personal vehicle. At least three times he got a bus full of applause after making an unbelievable maneuver

Did a great job of keeping us safe and navigating through some tight areas.

The driver, Charlie was great. The bus it’s self was ok, but you really one that has a real bathroom on board. The travel time on this tour was way too much. Of the 11 days of the tour 3 were spent on just traveling.

The motor coach is comfortable and our driver, Charlie, was professional and a very good driver.

The coach was great. A little hard to see videos since there were only two monitors. Charlie, the driver, was excellent. He is a very talented driver.

Charlie was very professional

Bus was excellent and the driver Charlie was great.

Akosh was an unbelievable driver. Can thread a needle with that bus

Wished they had usb chargers. The driver was amazing!!

Everyone was impressed with Charlie's skills. Too much of tour spent on bus.

I'm the hair-brain who booked a bus tour with a back issue that limits sitting. That said, the issue was largely resolved by having me sit in the very front. Anyway, spent many an hour behind Charlie and realized just what good-driving is. You'd think it would simply be 'not having an accident'. Not so. In the entire zillion hours I don't think he made one erratic move. It was like he gauged the whole roadway at once. Takes a lot of concentration for long periods of time. I was amazed.

Excellent bus and driver.

USB ports would be nice on bus for charging devices

Bus was comfortable, and Kosh our driver was fantastic in getting us to all our stops safely and a true pro in negotiating the many tight turns and parking situations along the way.

No problems

I am 6'4" and ended up in a middle seat so wasn't very comfortable

Drivers were very good and always felt comfortable and safe

Great way to cover a large distance quickly. Nice to not have to bus or take two flights on the tour itself

Clean and comfortable - nice to be able to spread out with a smaller group. thanks for keeping a large coach with a small group - ver comfortable

went fine and best way to get to Stalingrad from Moscow. We covered a lot of territory on the tour - nice to have plane, train and bus in the cities

Driving was great -- never a worry. Seats were roomy. Only downside was the spotty WiFi service.